IT support mot for Devon business
Is your IT support actually doing its job?
Find out in just 3 minutes with our free IT Support MOT
Discover hidden IT risks
Your IT Support MOT percentage score
A plain-English explanation of what your score means
A clear picture of where your provider is falling short
Specific next steps based on your results
Helping Businesses Stay Secure
Cyber Security
Microsoft 365
Managed IT Support
Fast Response
Why we created the IT Support MOT
Why most businesses don't realise there's a problem
Most IT problems don't start with a major outage.
They build up quietly over months or even years.
Backups haven't been tested recently.
Security updates are falling behind.
Documentation hasn't been kept up to date.
Your IT company is reacting to problems instead of preventing them.
Everything seems fine, until the day it isn't.
The IT Support MOT was created to give business owners an easy way to understand whether they're getting the level of service they should expect. It's not about catching your IT provider out. It's about giving you confidence that your business is properly protected.
What does the MOT check?
Your IT support is about much more than fixing computers
Our MOT looks at the areas that have the biggest impact on reliability, security and productivity.
Response Times
Do problems get resolved quickly enough?
Are urgent issues treated as a priority?
Security
Are your systems protected against today's threats?
Is your IT provider being proactive?
Backup Strategy
Could your business recover after ransomware, accidental deletion or hardware failure?
Documentation
If your IT engineer disappeared tomorrow, could someone else support your systems?
Proactive Support
Are problems being prevented, or simply fixed after they happen?
Strategic Reviews
Does your IT provider help your business improve, or only respond when something breaks?
Your results explained
Simple results everyone understands
Just like a vehicle MOT, you'll receive one of three outcomes.
Pass
Your IT support appears to be in good shape.
There may still be opportunities for improvement, but you're on the right track.
Advisory
Some areas need attention.
Nothing may be critical today, but small issues have a habit of becoming expensive problems if ignored.
Fail
There are significant risks that should be addressed as soon as possible.
These could affect security, reliability or business continuity.
Why an MOT?
Everyone understands an MOT.
You don't MOT your car because it's broken.
You MOT it because you want to find problems before they become dangerous or expensive.
The same applies to your IT.
Regular health checks help you stay secure, reduce downtime and avoid unpleasant surprises.
Our IT Support MOT brings that same simple approach to business technology.
Common signs your IT support might need an MOT
You only hear from your IT company when something breaks.
You're not sure if your backups actually work.
Nobody has reviewed your IT in the last 12 months.
Your staff regularly complain about slow computers.
Cyber security has never really been discussed.
You don't know who owns your Microsoft 365 tenant or domain names.
Your IT provider fixes problems, but never suggests improvements.
What happens after the quiz?
What happens next?
Immediately after completing the MOT you'll receive your personalised result.
If your score shows areas that need attention, we'll explain:
What the issue means
Why it matters
How serious it is
What you can do about it
There is absolutely no obligation to buy anything. Many businesses simply use the report to start a conversation with their existing IT provider. Others ask us to help them investigate further. Either way, the report is yours.
Want a deeper look?
Need more than a score?
The IT Support MOT gives you a high-level health check.
If you'd like to understand exactly what's happening behind the scenes, our comprehensive IT Audit takes things much further.
We'll examine:
Hardware
Security
Software & Licensing
Backups
Networks
Support Processes
You'll receive a detailed report explaining what we found, what should be prioritised and where improvements can be made.
Why Toftech?
Local IT experts who speak plain English
We're based in Exeter and support businesses across Devon and the South West.
We believe IT shouldn't be confusing.
No jargon.
No unnecessary upselling.
Just honest advice and practical support that keeps your business running smoothly.
Whether you're looking for a second opinion or a long-term IT partner, we're here to help.
Frequently Asked Questions
Is the IT Support MOT really free?
Yes. There is no charge and no obligation.
Will I receive my results immediately?
Yes, your personalised report is generated as soon as you complete the questionnaire.
Can I take it if I already have an IT provider?
Absolutely. Most people who take the MOT already work with an IT support company.
Is this a technical assessment?
No. It's designed for business owners and managers, not IT professionals.
What happens if I fail?
Don't panic. A fail simply means there are areas that deserve attention. You'll receive practical recommendations explaining what to do next.
Will you contact me afterwards?
Only if you've asked us to, or if you've requested further information.
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